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Posts Tagged ‘lost’

Website Comes of Age – Self Service Listing Updates

Friday, November 25th, 2011

Up until recently, the main focus in the development work on the site has been on getting the listings out to as many people as possible via the social networks where we have communities.  Now, at long last,  I’ve finally finished coding up the listing update facility.

If you have posted a listing on the site and need to amend it, you simply go to your listing page and choose the ‘Manage’ tab at the top of the listing.  You will now find a link there to initiate the update process.  When you click that link, we send an email to the email address originally posted with the listing which contains a link to a web page which allows you to update your listing, add a photo, amend the gender etc – basically whatever you need to change.

Initially at least, we won’t have an approval process, so updates you make will be immediate.  The listing will retain its original web address so links to the listing you have already shared and posters you may have printed out will still point to the correct location on the site.

In addition to updating the information displayed on your listing page, we automatically send out a post to our Facebook page, and a tweet on our Twitter account to alert folk that the listing has been updated.  In the case of Facebook, we also add a comment to the original post, alerting anyone who may be subscribed to the comments that the listing has been updated and that they should go check it on the main site.  We also alert the search engines again to let them know that the content on your listing page has been updated and that they should re-crawl it.

If your listing didn’t originally feature a photo but now does, this photo will be also sent to our Flickr account, as well as to our accounts on Twitpic.  Same thing happens if either your listing keeps its original photo or you decide to replace the original one with a better/clearer one.  In those cases we also upload the new photo to Flickr but this time we also add a link to the original photo to the new photo and vice versa so folk can find any previous information that may have been added before and after the update.  The photos are also reissued on Twitpic.  With the launch of Google Plus, we are ceasing support for Picasa for which we have exceed our upload allowance for in any case by a factor of 4 at this point.

You may have noticed there is no mention of Bebo and MySpace in the update process described above and that is intentional.  With the virtual demise of these sites in terms of their popularity here in Ireland, and with the launch of Google Plus, I feel it makes more sense at the point to put our limited resources into the communities which are thriving and engaged and neither Bebo or MySpace has ever really shone for us in terms of user engagement or interaction in any case.  Eventually my intention is to phase our presence out on those networks entirely.

I hope you find the new features useful.  They will also hopefully free up a little time for me to add yet more new features to the site.  If you have any questions  or comments, feel free to leave a message below or drop me an email.

Pets in your Pocket – Mobile Site Goes Live

Monday, June 13th, 2011

First off, belated happy birthday to us as the site is now two years old.  As a practical form of thanks to everyone who has given their encouragement, support and advice on this project, I have today released version 1.0 of our mobile site.

Will It Work With My Phone?

The Lost and Found Pets Ireland mobile site should be compatible with the majority of  ‘smartphones’ out there now including iPhone, Symbian, Android, Blackberry and Windows Mobile based devices.  While it is not intended as a full replacement for the main website in terms of functionality, I think there is enough there to make it useful for many – especially considering that almost 8% of our traffic at this point is coming from Facebook mobile.

Mobile Site Home Screen

So What Can It Do?

The mobile site allows users to search and view our listings just as they can on our main site.  Search results can be filtered by status (lost, found or both), species (dog, cat etc) and county.  Full listing details are available along with facilities to easily call or text the person who posted the free listing.

If you have a GPS device built into or attached to your phone and a browser that supports it such as Mobile Safari (iPhone/iPod) or a Webkit based browser such as those found on Android and Symbian devices you can view a map which displays the listings around your current location.

Lost and Found Pets Listings Near Me powered by GPS

Finally for now, there is a simple feedback form which you are welcome to use to let us know how you are finding the site, your ideas for improvements etc.

OK, Sounds Good – Where Is It?

Those using mobile browsers will be automatically redirected to the mobile version by default.  You can disable this by clicking on the ‘View Full Site’ button on the mobile site homepage.  For those of you on regular PC’s and those of you who wish to re-enable the default redirection, there is a graphic link just below the logo on the main site.

The Mobile Future

I hope later in the year to release an Android app which will provide full site functionality.  Given the costs involved in creating an iPhone app it is unlikely I will be providing one in the near future without some form of sponsorship.

Final Thanks

Building a mobile site which works consistently across so many different devices is not a simple endeavour  and I want to think some folk for their help with testing, specifically Siobhan Borgo for help on the Android side of things, @CookiieDivine for the indispensable iPhone/iPod screenshots and @SoniaKd and @LindaHayden1 for feedback on the UX.

What’s the Story? Lost and Found Pet Listing Outcomes

Friday, February 4th, 2011

Several times during the life of this site so far, one question has come up again and again; what happens all the lost and found dogs and cats and other pets listed on the site? Up until now unless those posting took a proactive approach and contacted me to inform me of the outcome of their listing there was no way to answer that question for many of the pets that are listed here.

When I started the site, the focus was on getting the maximum exposure for listings possible.  This involved making the process of posting a listing as easy as possible, building out the mechanisms for posting the listings to the third party social networking sites we connect to and working to build up communities of active and involved followers and fans there, optimising the listings for accurate and efficient indexing by the search engines and putting tools in place for site visitors to easily share listings both off and online.  With all that to do, outcomes had to take a bit of a back seat.

But not anymore.  Now when a listing is removed manually, the user is presented with a form which they can complete to let myself and the community know the outcome of their listing – good or bad.  I’m hoping that presenting the form as an integrated part of the removal process will encourage people to let us know how things worked out in their particular case – happy ending or other outcome, we want to know.  However, in line with our ethos of not obliging users to engage with the site any more than strictly necessary to publish a listing, completion of this form is totally optional.

In addition, listings that expire automatically after the 30 day active period will now be flagged with that particular outcome.

Over the next couple of weeks I will be working on mechanisms to automate the communication of these outcomes back to the community which, in additon to keeping you all much more informed, should free up some time for me to start work on building out the next phase of the site.

The Poster Child for Social Petworking – Literally!

Sunday, January 30th, 2011

A preview of our offline promo posterI know, I know, the post titles are getting worse but bear with me because this one is to let you all know that following a conversations over on the Facebook page, I have just uploaded a poster which you can download and print for distribution in your local area to help us promote our service in the ‘real’ world.

The poster is in Adobe Acrobat PDF format and will produce an A4 sized poster when printed.  In the unlikely event you don’t already have Adobe Acrobat already installed on your computer, you can download a copy for free from here.

Possible venues for you to get the poster displayed in would be your local vets, groomers, butchers, convenience stores, hairdressers and any other community noticeboards you know of.

Let us all know where you put yours via the comments facility below.

Irish Lost & Found Pets Now on Google Wave

Sunday, December 27th, 2009

More as an experiment at this point than anything else, given the limited user base on Google Wave at this point, I have started certainly Ireland’s and possibly the world’s first ‘Lost & Found Pets’ public Google Wave.

I’m hoping those using Google Wave will use this wave as a resource for sharing information on lost, missing, stolen and found dogs, cats and other pets in their particular area. Time will tell how useful this resource will be.

You can jump on this wave now by heading to The Lost and Found Pets Ireland Public Google Wave.

As always, let us know what you think and if you have any ideas for features you would like to see on the Wave, let us know.

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