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Posts Tagged ‘Lost and found’

Website Comes of Age – Self Service Listing Updates

Friday, November 25th, 2011

Up until recently, the main focus in the development work on the site has been on getting the listings out to as many people as possible via the social networks where we have communities.  Now, at long last,  I’ve finally finished coding up the listing update facility.

If you have posted a listing on the site and need to amend it, you simply go to your listing page and choose the ‘Manage’ tab at the top of the listing.  You will now find a link there to initiate the update process.  When you click that link, we send an email to the email address originally posted with the listing which contains a link to a web page which allows you to update your listing, add a photo, amend the gender etc – basically whatever you need to change.

Initially at least, we won’t have an approval process, so updates you make will be immediate.  The listing will retain its original web address so links to the listing you have already shared and posters you may have printed out will still point to the correct location on the site.

In addition to updating the information displayed on your listing page, we automatically send out a post to our Facebook page, and a tweet on our Twitter account to alert folk that the listing has been updated.  In the case of Facebook, we also add a comment to the original post, alerting anyone who may be subscribed to the comments that the listing has been updated and that they should go check it on the main site.  We also alert the search engines again to let them know that the content on your listing page has been updated and that they should re-crawl it.

If your listing didn’t originally feature a photo but now does, this photo will be also sent to our Flickr account, as well as to our accounts on Twitpic.  Same thing happens if either your listing keeps its original photo or you decide to replace the original one with a better/clearer one.  In those cases we also upload the new photo to Flickr but this time we also add a link to the original photo to the new photo and vice versa so folk can find any previous information that may have been added before and after the update.  The photos are also reissued on Twitpic.  With the launch of Google Plus, we are ceasing support for Picasa for which we have exceed our upload allowance for in any case by a factor of 4 at this point.

You may have noticed there is no mention of Bebo and MySpace in the update process described above and that is intentional.  With the virtual demise of these sites in terms of their popularity here in Ireland, and with the launch of Google Plus, I feel it makes more sense at the point to put our limited resources into the communities which are thriving and engaged and neither Bebo or MySpace has ever really shone for us in terms of user engagement or interaction in any case.  Eventually my intention is to phase our presence out on those networks entirely.

I hope you find the new features useful.  They will also hopefully free up a little time for me to add yet more new features to the site.  If you have any questions  or comments, feel free to leave a message below or drop me an email.

What’s the Story? Lost and Found Pet Listing Outcomes

Friday, February 4th, 2011

Several times during the life of this site so far, one question has come up again and again; what happens all the lost and found dogs and cats and other pets listed on the site? Up until now unless those posting took a proactive approach and contacted me to inform me of the outcome of their listing there was no way to answer that question for many of the pets that are listed here.

When I started the site, the focus was on getting the maximum exposure for listings possible.  This involved making the process of posting a listing as easy as possible, building out the mechanisms for posting the listings to the third party social networking sites we connect to and working to build up communities of active and involved followers and fans there, optimising the listings for accurate and efficient indexing by the search engines and putting tools in place for site visitors to easily share listings both off and online.  With all that to do, outcomes had to take a bit of a back seat.

But not anymore.  Now when a listing is removed manually, the user is presented with a form which they can complete to let myself and the community know the outcome of their listing – good or bad.  I’m hoping that presenting the form as an integrated part of the removal process will encourage people to let us know how things worked out in their particular case – happy ending or other outcome, we want to know.  However, in line with our ethos of not obliging users to engage with the site any more than strictly necessary to publish a listing, completion of this form is totally optional.

In addition, listings that expire automatically after the 30 day active period will now be flagged with that particular outcome.

Over the next couple of weeks I will be working on mechanisms to automate the communication of these outcomes back to the community which, in additon to keeping you all much more informed, should free up some time for me to start work on building out the next phase of the site.

The Poster Child for Social Petworking – Literally!

Sunday, January 30th, 2011

A preview of our offline promo posterI know, I know, the post titles are getting worse but bear with me because this one is to let you all know that following a conversations over on the Facebook page, I have just uploaded a poster which you can download and print for distribution in your local area to help us promote our service in the ‘real’ world.

The poster is in Adobe Acrobat PDF format and will produce an A4 sized poster when printed.  In the unlikely event you don’t already have Adobe Acrobat already installed on your computer, you can download a copy for free from here.

Possible venues for you to get the poster displayed in would be your local vets, groomers, butchers, convenience stores, hairdressers and any other community noticeboards you know of.

Let us all know where you put yours via the comments facility below.

Lost and Found Pets Ireland Bebo App Beta Launches

Monday, October 5th, 2009

I’m delighted today to announce that right on the heels of our fully automating postings delivery to Bebo, I have just published the Lost and Found Pets Ireland Bebo App (Beta).  The app gives Bebo users an easy way to view and share the latest lost and found listings from our site thus exposing the listings to a much wider potential audience.

It has always been my intention to push further into Bebo but this wasn’t possible until now what with all the other functionality I wanted to build out on the site, so I am really pleased to have reached this point.

We badly need testers so check out the Lost and Found Pets Ireland Bebo App and let me know what you think of it so far – there is a feedback link on the top right of the app page so you can do so easily.  Feel free to friend us too. In the coming weeks I plan to port the app to Facebook too as the API is very similar there.

How “Free” are Free Lost & Found Irish Pet Listings?

Tuesday, July 21st, 2009

I am writing this sad post today to express my shock and deep disappointed at the actions of well known animal focussed site IrishAnimals.ie over the last couple of days.

Up until yesterday, I had been promoting lost and found tweets from Irish Animals on the website here combining them with those automatically generated from the free  lost and found pet listings on this site via @lostfoundpets, of course giving full attribution and a link back to the original tweets.  I had been doing this via their publicly available feed which they themselves invited subscriptions to on their own site.  As a firm believer in the power of the social web, I believe that the more exposure these listings get, the more the chance these unfortunate Irish animals and their owners have of being reunited.

Unfortunately, for reasons best known to herself at this point, Denise Cox, who runs Irish Animals, appears to hold a different view.  Over the course of the weekend it came to my attention, quite by accident, that our subscription via the @lostfoundpets account to the lost and found twitter stream from Irish Animals has been blocked.  I contacted Ms Cox in an attempt to find out what was going on.  In response Ms Cox sent me a one line email requesting that I discontinue promoting her tweets on this site.

This to me is a situation beyond weird.  We have Irish Animals, a website which, as one of the many services it offers,  invites the public to list lost and found pets for free and public display and in addition  invited subscriptions to its Twitter feed on its own site.  However, when another website, dedicated  to the area of lost and missing Irish pets promotes the Irish Animals lost and found tweets to an even wider audience on its own pages with full attribution and links, Irish Animals summarily and without notice attempts to block that site’s access to their publicly available feed.  One has to wonder what would happen in the event that one of our fans on the Lost and Found Pets Ireland Facebook page were to attempt to share a link to one of our listings on their Facebook page.

If this situation were reversed and Irish Animals were promoting listings from Lost and Found Pets, I would be thrilled knowing that the listings were gaining maximum exposure. Right from day one on the site, I have welcomed and continue to, welcome anyone to syndicate the listings and other feeds I provide here.  If parties interested in the area of lost and found Irish pets can not even see their way clear to sharing data on those pets freely, what hope do we have of ever centralising this data in a well structured, searchable, indexed form which at the end of the day, is what really needs to be done to properly maximise the effectiveness of online lost and found listings.

Now I could speculate until the cows come home on why Irish Animals are adopting this approach (believe me, I have more than just theories) but I do not think that is in the interest of the animals we all claim to serve at this point.   Instead I appeal to Denise Cox to rethink her position on this matter,  to end this anti-social networking and restart the conversation about mutual cooperation we were due to have at the start of this project but which she subsequently postponed indefinitely.

In any case you can all rest assured, Lost and Found Pets Ireland will continue to promote information sharing in this area as we develop the services we offer to lost Irish pets and their owners.